ELLA

Writing a letter of complaint

 

Taking a vacation is not always a complete joy and we may sometimes face certain trouble with our accommodation, for instance, the quality of the service or the facilities might not live up to our expectations or to the brochures we had been shown before going to our destination. We may find ourselves in a situation in which we need to write a letter of complaint.

1. Read some useful guidelines and a sample letter of complaint and then do the writing exercise we propose. You will need Acrobat Reader to access this document.

2. Go to About.com Grammar & Composition and do the project they propose.

 

 

 

(CC) 2008 Fco. Javier Menéndez Sánchez || Some Rights Reserved || Icons by famfamfam